Privacy Policy

This Privacy Policy applies to personal data collected and processed by SALTGATOR Tech Inc. ("SALTGATOR," "we," "us," or "our") through our website (saltgator.com), desktop product (“SALTGATOR device”), emails, newsletters, and any related software or services.

By accessing or using our website or services, or by otherwise interacting with us (e.g., via email or events), you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use our services or share personal information with us.

1. Introduction

SALTGATOR is committed to protecting your privacy. This policy explains:
  • What data we collect
  • How and why we use it
  • How we share, store, and protect it
  • Your rights regarding your data

 

2. What Data We Collect

2.1 Personal Information You Provide

  • Contact information like name, email, postal address, and phone number (e.g., when subscribing to our newsletter or contacting support)
  • Payment information, if processed securely through third-party services (we do not store full payment credentials)
  • Communications and correspondence (e.g., feedback, inquiries)

2.2 Automatically Collected Data

  • Device and browser information (e.g., IP address, browser type, device type, operating system)
  • Usage data such as pages visited, time spent on pages, and click patterns

2.3 Cookies & Tracking Technologies

  • Cookies, pixels, and similar tools used to improve website functionality, analyze usage, and provide personalized content
  • Users can manage cookie preferences via their browser settings

3. How We Use Your Data

We may process your data for:
  • Providing and improving our services and product-related information
  • Responding to inquiries, managing communications, and customer support
  • Sending marketing materials and newsletters (with your consent or as permitted by law)
  • Internal analytics, troubleshooting, and product enhancement
  • Compliance with applicable laws and regulations

4. Legal Basis for Processing Data

Depending on applicable laws (e.g., GDPR), our legal basis may include:
  • Your consent, when explicitly obtained
  • Performance of a contract, to fulfill your orders or requests
  • Legitimate interests, such as improving our services, unless overridden by your rights

5. Policy for Children

Our products and services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from minors. If we become aware of such data collection, we will delete it immediately.

6. How Data Is Shared and Disclosed

We do not sell your personal information. We may share data with:
  • Service providers (e.g., email platforms, analytics services, payment processors)
  • Legal authorities if required by law
  • Successors in business transactions (e.g., mergers, acquisitions), under confidentiality safeguards

7. How We Store and Transfer Data

Your data is stored securely using industry-standard encryption and access controls. We take reasonable steps to protect your data from unauthorized access, disclosure, alteration, or destruction.

8. How We Safeguard Your Data

Security measures include:
  • Encrypted transmission (e.g., HTTPS)
  • Restricted and role-based access to data
  • Periodic audits and technical safeguards to detect and prevent data breaches

9. Data Retention

  • We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
  • If you ask us to delete your data, we will do so unless we are legally required to retain certain information.

10. Your Rights

Depending on your region, you may have rights such as:
  • Accessing or obtaining a copy of your data
  • Correcting inaccurate or incomplete information
  • Deleting or restricting processing of your data
  • Objecting to certain types of processing
  • Withdrawing consent at any time
  • Lodge complaints with relevant data protection authorities
To exercise your rights, please contact us at support@saltgator.com (create appropriate contact email).

11. Policy for European Users (GDPR)

If you are located in the European Economic Area (EEA), the GDPR applies. You have the rights outlined above, and we process data based on legal grounds such as consent, contract necessity, and legitimate interest.

12. Policy for California Users (CCPA/CPRA)

If you're a California resident, you have additional rights including:
  • The right to know what personal information we collect, use, or share
  • The right to request deletion of your personal information
  • The right to opt out of the sale (we do not sell personal data) To submit a request, please email support@saltgator.com.

13. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, services, or regulatory requirements. If material changes are made, we'll notify you by email or a prominent notice on our website. The new policy will have a new “Last updated” date.

14. Severability

If any part of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Dual Language

If we provide versions in multiple languages, the English version shall prevail in case of conflict.

16. Who We Are & Contact

SALTGATOR Tech Inc. 
1825 Dickinson Ave a Dickinson, TX 77539 US

If you have questions, requests, or concerns, please reach out to us at support@saltgator.com.